Shipping policy
Shipping Policy
At Milcent Appliances, we are committed to delivering your products in a safe and timely manner. Please read our shipping policy carefully to understand how your order will be processed and delivered.
Order Processing Time
All orders are processed within 1 to 3 business days after order confirmation.
Orders are not shipped on Sundays or public holidays.
In case of high order volume or unforeseen circumstances, there may be a slight delay. Customers will be informed if there is a significant delay in dispatch.
Shipping Coverage
We currently ship across India.
For any special delivery requests or remote locations, shipping timelines may vary.
Delivery Time
Estimated delivery time is:
Metro cities: 3 to 5 business days
Non-metro cities and towns: 5 to 8 business days
Remote areas: 7 to 10 business days
Delivery timelines are estimates and may vary due to courier partner delays, weather conditions, or other external factors.
Shipping Charges
Shipping charges, if applicable, will be calculated and displayed at checkout based on:
Product type
Delivery location
Order value
Any promotional free shipping offer will be applied automatically where eligible.
Order Tracking
Once your order is shipped, you will receive:
A shipping confirmation email
Tracking details with the courier partner information
You can use the tracking number to monitor the delivery status.
Delivery Attempts
Our courier partners will make multiple delivery attempts.
If the customer is unavailable at the time of delivery, the courier will re-attempt delivery.
If the order is returned to us due to:
Customer unavailable
Incorrect address
Refusal to accept the order
Reshipping charges may apply.
Inspection at the Time of Delivery
Customers are advised to inspect the package at the time of delivery.
If the package appears to be damaged or tampered with, please:
Refuse to accept the delivery, or
Record an unboxing video and take clear photos
Then contact us within 24 hours at milcentappliances@gmail.com.
Delays Due to Incorrect Information
Milcent Appliances will not be responsible for delays or failed deliveries caused by:
Incorrect shipping address
Incorrect contact number
Incomplete delivery details
Change in Shipping Address
Any request to change the shipping address must be made before the order is shipped.
Once dispatched, we will not be able to modify the delivery address.
Contact Information
For any shipping-related queries, contact:
Email: milcentappliances@gmail.com
This shipping policy works in alignment with our Exchange Only Policy, and customers are requested to read both before placing an order.